Samsung introduces new buying programs, WhatsApp ChatBot for customers – Times of India

NEW DELHI: Tech giant Samsung has announced new programs for customers who want to buy Galaxy smartphones from Samsung Exclusive Stores including Samsung Smart Cafe and Samsung Smart Plaza.
Under this new program, the customers become eligible for reward points, service coupons, and other attractive benefits on first-time purchase of Galaxy smartphones with minimum Rs 15,000 from a Samsung SmartCafe or Samsung Smart Plaza. These reward points can be redeemed on subsequent purchases at Samsung Exclusive Stores.

Samsung Product Referrer Reward [Rs] Referee Reward [Rs]
Galaxy Z Fold2 5G, Galaxy Z Fold, & Galaxy Z Flip Rs 2,500 Rs 3,500
Galaxy Note 20 series, Galaxy Note10, Galaxy Note10+, Galaxy S20 series, Galaxy S10+, Galaxy S10, & Galaxy S10E Rs 1,500 Rs 2,000
Galaxy S10 Lite and Galaxy Note10 Lite Rs 1,000 Rs 1,500

Along with this, customers will also get three vouchers worth up to Rs 6000 with their Smart Club membership (valid up to December, 2020) and fast track upgrades on products like Galaxy Z Fold2 and Galaxy Tab S7.
Samsung has also introduced a referral program at its exclusive store which will benefit the customers. Samsung customers can refer to their referrer and will receive additional Smart Club benefits worth up to Rs 7500 by successfully referring his/her friends and family to purchase select smartphones from Samsung Exclusive Stores.
Apart from these benefits the company has also launched a WhatsApp Chatbot which will help the customers to connect to the nearest Samsung Smart Cafe with just a few clicks. By sending a “Hi” message on Samsung SmartCafé WhatsApp number 9870-494949, customers can locate the nearest Samsung SmartCafe, buy online from the store, book a Home Demo, request a call back from the store and learn about the latest offers and product launches. Post purchase, customers will receive an electronic invoice for their transaction on WhatsApp through an “Opt in” link shared via SMS post billing at the store.

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