Government announces India’s top 10 best-performing police stations for 2020

The Centre on Thursday announced India’s top 10 best-performing police stations from across the country for th year 2020.

The Government of India selects the best-performing police stations across the country every year, to incentivise more effective functioning and bring healthy competition.

The selection is done in accordance with the directions of Prime Minister Narendra Modi, along with the directions of the Directors General of Police during the 2015 Conference in Kutch, Gujarat. The Prime Minister had directed that parameters should be laid down for grading police stations and assessing their performance based on feedback.

This year’s survey for the best police stations was conducted under challenging circumstances by the Ministry of Home Affairs.


1. Manipur

2. Tamil Nadu
Salem City

3. Arunachal Pradesh

4. Chhattisgarh
Jhilmili (Bhaiya Thana)

5. Goa
South Goa

6. Andaman & Nicobar Islands
North & Middle Andaman

7. Sikkim
East District

8. Uttar Pradesh

9. Dadra & Nagar Haveli
Dadra & Nagar Haveli

10. Telangana
Jammikunta Town PS

However, it was difficult to access police stations located in remote areas during the coronavirus pandemic due to various restrictions on movement. Consequently, the survey was conducted in accordance with the guidelines of the Government.

The Union Minister for Home Affairs, Amit Shah has said a vast majority of police stations short-listed from the thousands of police stations in the country are police stations located in small towns and rural areas.

This is also true for those police stations which have been ranked among the top 10 – indicating that while the availability of resources is important, more important is the dedication and sincerity of police personnel to prevent and control crime and serve the nation.

The objective was to rank the top 10 police stations out of 16,671 police stations in the country through data analysis, direct observation and public feedback. The ranking process commenced with shortlisting of the best performing Police Stations, in each State on the basis of addressing: –

  • Property offence
  • Crime against women
  • Crime against weaker sections
  • Missing persons, unidentified found person and unidentified dead bodies
  • The last parameter has been introduced this year.

The number of Police Stations selected initially from each State comprised of:

  • Three from each State with more than 750 Police Stations
  • Two from all other States and Delhi
  • One from each Union Territory

75 Police Stations were selected for the next stage of the ranking process.

In the final stage, 19 parameters were identified to evaluate the standards of service delivery and identify techniques of improvement in policing. This part constituted 80 per cent of weightage in overall scoring.

The balance of 20 percent was based on the infrastructure of the police station and the approachability of personnel and feedback of citizens. The categories of citizens included were from nearby residential areas, nearby markets and citizens leaving police stations.

Citizens who were approached for feedback included 4,056 respondents, covering approximately 60 people at each shortlisted location.

All states of the Union participated in this year’s survey with full co-operation to complete the survey during the pandemic period.

The annual ranking of police stations recognises the hard work of the police personnel, encourages police forces, and also provides feedback on many aspects of policing in the country for future guidance. It also provides a picture of the state of physical infrastructure, resources and deficiencies at the level of police stations. The annual exercise of the ranking of police stations works as a constant guide for improvements.

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